Device Identity
Register your device: model, purchase channel, warranty dates and documents kept in one place.
Envanta walks you through step-by-step diagnosis for everything from your phone to your air conditioner and major appliances, tells you your warranty status, points you to the right place with the right information, and leaves you with an Evidence File at the end.
No account is needed for diagnosis. You're asked to sign up only when you want to register a device, upload a document, or track a case.
Envanta. Cihazlarının künyesi. — your device's identity record.
Each module does exactly one job. The same names are used word for word in the app, in the store listing and here.
Register your device: model, purchase channel, warranty dates and documents kept in one place.
Before you call the call centre: what to ask, which date to note down and what to request, in writing.
A shareable PDF that shows what actually happened from start to finish.
Record each service visit under the device: drop-off and pick-up dates, the quote, the amount paid, replaced parts and the written warranty period.
A device's documents, service records and warranty date build up in one place, so you can see what was done and when.
Branches involving a swollen battery, liquid contact, electricity or opening the device never get a "try it yourself" step. The guidance stops and tells you where to go next.
You move forward by choosing options. The target is under 60 seconds from opening the app to the first useful information.
Pick the product group and the symptom. This part is fully anonymous; nobody asks you to register.
Short checks arrive one at a time. If a step isn't safe to perform, that branch closes.
Under warranty: Preparation Card and the call centre. Out of warranty: nearby services, with a sort order you choose.
Register the device, attach your documents and collect what happened along the way in the Evidence File.
When your warranty has expired, ratings and reviews for the services you see are pulled live from Google Maps. You pick the sort order that keeps experienced services with high customer satisfaction at the top.
Envanta does not produce or publish its own service ratings; every rating you see comes from Google Maps.
The full scope is below: troubleshooting trees and regional results work together.
Troubleshooting trees
Nearby service results
The points below are exactly how the app behaves.
place_id) is kept, while names and ratings are fetched live and shown with Google attribution on every list.This page is a summary. The binding text is the privacy notice inside the app; the same text (in Turkish) is here. Account and data deletion: how to (Turkish).
Our limits are written down too; uncertainty is not hidden.
No. The entire diagnosis flow runs anonymously. You're asked to sign up only when you want to register a device, upload a document or track a case.
Phone, tablet, television, major appliances, air conditioning, combi boilers, small kitchen appliances and other electronics; each has its own troubleshooting tree.
It works on Android across all 81 provinces of Turkey, and nearby service results follow the province you are in. The iOS version runs in parallel.
In this phase there is no subscription, commission or paid feature. Consumers are never charged.
No. You are redirected to the manufacturer's official page and mark the result yourself; Envanta records the outcome together with you.
The app is about to be published on Google Play. Leave your email for news and early access, and you'll be among the first to know.
All 81 provinces of Turkey · Phone, tablet, television, major appliances, air conditioning, combi boilers, small kitchen appliances and other electronics